123,8. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. . VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. on 05-01-2023 17:27. 8. This allows you to choose the type of content you can restrict. 0. AtlasVPN: A fast and secure VPN that is great for streaming. I can look into doing this for you, I will send you a PM. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Hi there, Websafe has stopped blocking websites. Hi there @cheezdude . Your TV pack is now called Full House TV. Tested it out today via a simple Google search. Hi there, Websafe has stopped blocking websites. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. 100 and 194. 1 Kudo. 0 Kudos. Options. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Browse Virgin Media Virgin Media Community. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Click: My Apps. The Web Safe function was working properly for the full year that I was. Other short-term and fixed discount offers If you are currently receiving a short-term fixed discount offer on one or more of our products you will see the full increase from 1st November 2015, however, your fixed discount offer will remain. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Tested November 2023. You can call 159 to connect directly to most banks. We would like to show you a description here but the site won’t allow us. Make a claim now. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. websafe is not filtering any content set to be blocked by it. on 01-02-2023 14:12. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Have also followed the oft-posted link to the 'old' webpage. 4. Best regards, ad316772. My Virgin Media, making managing your account easier with all your information in one place. 0 you will need to use 192. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Please click on the purple envelope to. 1) I thought the results wouldnt show but they did. Broadband. I've been on the phone 5 times for nearly an hour each time. 168. Pick a category to get started. Shows available as Catch Up TV are indicated with this symbol: Step 3. Options. 5. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Thanks. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. Then click on Manage services. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. My Virgin Media App. Expand the Email option. We'll be more than happy to assist from here!Joining in. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneCheck your service status; Basket ; My accountCheck your service status; Basket ; My accountAs you pay for your package one month in advance, we use this section to explain the changes to your package last month. Follow these easy steps: 1. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. 6 - 6. Any attempt bounces me back to my account page. in/myVM for any blocked sites (There's more information on Websafe and how to change these settings here 👉 Web Safe | Virgin Media Help) and if you can also please check your advanced hub settings 👉 How to set up Virgin Media broadband | Virgin Media Help just so we can rule. Call +44 7953 967 967. Please look out for the purple envelope. 168. The Government requires that all of. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereDNS Certification Authority Authorization (CAA) Policy found for this domain. I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a. You may want to start by seeing what your site report looks like using a tool like Blocked. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. 255. Three titles to fight for. If your Virgin Mobile is connected to your home broadband, you can browse protected. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Manage Your Account. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The websites work with a vpn and when connected to mobile data. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Virgin Media and you have confirmed Child Safe is on. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. Parental controls block websites and applications that you think are unsuitable for your child. Best VPNs for Virgin Media — Full Analysis (Updated in 2023) 1. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Any website unsuitable for children is blocked by default. 9. . Reply. 99 a year to protect 5 devices with F-Secure. org. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Login to the Virgin Media online account in a web browser. Click on Plan and device. I've phoned Virgin multiple times, gotten a new hub but nothings worked. @blueyonder. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. ac. I'm able to access online account and change the Web Safe Settings. My profile. Install our free Parental Controls software. Build the ideal Virgin Media package for your unique needs. Click Up on your guide to see what’s on and when. All devices would need to be re-connected to the WiFi. Connect to the router with a LAN cable. Joining in. 140) If Web Safe still appears not to be working then can you post detail of:. 27 minutes ago. I activated it yesterday, & it confirms my settings. on 08-02-2023 16:22. It only appears when using Microsoft Edge as the browser. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 2. You can even reboot your Hub from the comfort of your sofa. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Any help appreciated. Forum; Apps. Hello, I am having this problem too. com. Step 1. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. I am so sorry to hear you are facing these issues updating your settings, I would be happy to take a look into this with you via a PM. 0. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. Check your service status; Basket ; My accountAnd say hello to fast, easy bills online. Just bear in mind this would reset everything. Manage Your Account. Looking on here and also Twitter it looks like many o. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. We think it’s a great way for you to control what your kids see on the web. 0 Kudos Reply. Joining in. VPN Apps for all devices and unlimited simultaneous connections. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. This includes restricting children from accessing inappropriate or adult content. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". The. We'll be more than happy to assist from here! Joining in. Email address. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. 222. 168. If you want to know more, the updated sections are 6. . Hi there, Websafe has stopped blocking websites. Websafe not working. My Virgin Media makes managing your account easier with all your information in one place. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. When prompted, enter the settings. Web Safe only works on devices connected to your Virgin Broadband at home. Not sure what I am doing wrong. Bills may be paid to Virgin Media Payments Ltd by any of the following methods: most major credit cards or debit cards on-line;Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWarrington vs Frampton. Only chat with people you know in the real. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Hopefully when that thread concludes it will also resolve your issue. Things to note: If you are on a promotional offer we will honour it. . Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Try computers with Cisco’s OpenDNS using 208. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. Home Phone. It'll help to protect any device that's connected to. co. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. Welcome to Virgin Media’s help and support page. Do pop back up if you require further assistance. Contact the site operator for further help. Click: My Apps. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. Accessing Websites Blocked By Virgin Media. The M125 package sits at the low end of Virgin Media’s broadband range, which offers package options between 54Mbps and the ultrafast 1Gbps. Customer since 1993. Enter your credentials and press OK to log into the router settings menu. Fresh from claiming the IBF title having beaten Lee Selby in a thrilling fight earlier in the year, Warrington. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. 220. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. If it does then post back here to have issue flagged to the forum team. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Solved: Hi, I can't seem to turn on Web Safe. Discover the web for yourself. My Virgin Media. Select the Settings cog in the top right-hand corner. Every attempt bounces me back to the 'My Account' page. Switch on Child Safe. We created Web Safe for our customers to make browsing safety a no-brainer. Click: Web Safe. NordVPN: Our #1 pick for Virgin Media customers. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. 168. I wouldn. Accessibility; Help getting started;Thanks for coming back to us NetWizard, So I can take a look at your account and make sue the web safe has been switched off correctly from our end, I will pop you over a private message. select Account settings > Online security and disable Virus Safe and/or Child Safe. on 02-09-2023 18:58. . Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. 220. Thanks for posting on our community forum and sorry to hear about the issue with websafe . SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 220. 100. Screenshot of my tracert below. Switch on Child Safe. . I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Explore Websafe and F-Secure Safe. Virgin Media 'Web Safe'. Reply. If your Virgin Mobile is connected to your home broadband, you can browse protected. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. So I’ve gone in. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. 1. 222 and 208. Open a Web browser (e. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google One1 REPLY. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Learn moreon 08-09-2022 20:58. Stream from Virgin Media. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. TV. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. @paulo56 , the image shows Web Safe is working; FYI it: confirms Virgin Media's DNS is being used, i. Open Advanced settings. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. be supported by evidence. This is the only ISP that we know of, that has blocked the website. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Web Safe turned off but still blocking websites. MORE INFO »This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. Billing and payments. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Malware can also record or steal information like bank details or account logins. Access your bills, diagnose faults and manage your package. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. As a temporary workaround try disabling Web Safe to see if that resolved the issue, Web Safe | Virgin Media Help. Remember that controls will only work on devices connected to your home broadband with parental. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Options. 0 KudosI second that. Click: Web Safe. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. 6 - 6. Learn how you can change Web Safe settings to turn Child Safe off. The Downdetector Virgin Media page is here. or for free, use the software recommended in post #6. 0 that contains your default network information. on 01-02-2023 14:12. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Virgin Media help and support. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Look out for the envelope in the top right-hand corner. We think it’s a great way for you to control what your kids see on the web. When I attempt to change my websafe settings, the following message comes up. Open Advanced settings. Go to My Apps. Ive tried turning it off. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. If you would like the Web Safe settings changed, let us know as this can be a work around for now. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 220. Your bill explained. Learn moreI've been having issues with my websafe for months. Forum; Apps. Re: Can’t access web safe. Highlight the show you want. Virgin Media - it's based on kaspersky. Just bear in mind this would reset everything. Virgin Media takes online safety seriously. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. Either allow the domains Surfshark require or turn - 5387819. When prompted, enter the settings. @ntlworld. uk. Once logged in you will see 2 filters; Virus Safe and Child Safe. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . Welcome to the community forums. Last edited: Aug 21, 2022. My Virgin Media, making managing your account easier with all your information in one place. Best VPNs for Virgin Media. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. We would like to show you a description here but the site won’t allow us. Adjust the settings according to the level of protection you want. Connect to the router with a LAN cable. Take us with you in four easy steps. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Click the big on/off icon to connect. 8. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Payment is non-refundable (unless you cancel within 7 working days). You can read more about Parental Controls on our website. Virgin TV Ultra HD will air on channel 999 at primetime. How can I resolve this as all answers on similar posts seem to be answered in pms which doesn't help DanText message from virgin media? in Security matters 07-10-2023 Parental controls - can't block specific website in Switched On Families 27-09-2023 Websafe not blocking in Switched On Families 26-09-2023Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. Ive tried turning it off and on again. Changing network settings to use any Public DNS should re-gain full access for the device. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 8. on laptop and moibile, including private browsing. Gateway 192. You need F-Secure SAFE – our award winning internet security package. Web Safe only works on devices connected to your Virgin Broadband at home. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Options. This bypasses Virgin media website blocking, allowing you to access. This lets you manually addTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Select each tab you want restricted to on. Trying to enable Web Safe and getting “Sorry the changes were not saved”. . , that can help you bypass Virgin Media IPTV blocking. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. We are able to update this setting for you manually too, we just need to confirm a few account details. Look out for the envelope in the top right-hand corner. Stream from Virgin Media. That’s why, at Virgin Media we’ve partnered with Scope. You need to disable it in the actual Virgin Media account settings on their. Login to the Virgin Media online account in a web browser. Users. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Virgin Media takes online safety seriously. Virgin TV Box Sets and Virgin TV Exclusives to watch at home or on the go – get lost in Magic City. I've been on the phone 5 times for nearly an hour each time. 0 you will need to use 192. Phone. New to Gfycat? Log in to save GIFs you like, get a customized GIF feed, or follow interesting GIF creators. 194. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Anyway, I recently moved house (August) and kept the same package. I have been trying to turn on child safe for the last few weeks, but just get the message. What to do if Virgin Media Web Safe isn't working. Account - Cable. Log in to My Virgin Media. on 02-09-2023 18:58. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Your account number and area reference are on this welcome email or on your monthly bill. 0. -- I'm a Very Insightful Person,. My Virgin Media App. Manage your broadband, TV, home phone and mobile accounts in one place. We did scan the - 5320371Options. ' The child safe settings are on and correctly configured. on 13-02-2023 08:44. Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. 159. Here you’ll find all the help you need for Virgin Media related problems and issues. Click: My Apps. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Live from the Manchester Area the IBF World Featherweight Championship is set to be fought between Joe Warrington and Carl Frampton, and you can watch every jab, feint and uppercut live and in HD with Virgin TV. Open a Web browser (e. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. on 02-09-2023 18:58. Here’s how to turn on or off parental controls on an iPhone. . The infamous Money in the Bank Ladder Match pits six Superstars against each other in a brutal battle to climb the MITB ladder and claim the coveted briefcase at the.